FAQ

Answers, before you ask

The things people ask first — including the awkward ones. If yours is not here, write to [email protected].

Getting started

Is it complicated to install?

Download one file and run it. There is nothing else to fetch and no configuration to get right — sign in and most of it is already working.

Windows says “unknown publisher” when I run it.

Our code-signing certificate is still in review, so Windows does not recognise the publisher yet. It is not a fault in the installer. Choose “More info”, then “Run anyway”. Once the certificate lands, the warning stops appearing.

I only have one PC. Is it any use?

Yes, though it is less of a fit. Video encoding, photo resizing, backup to an external or second drive, the calendar and the widget board all work on a single machine. Remote control, opening another PC’s files and sharing a calendar arrive with the second one.

How do I link a second PC?

Copy the code the first PC shows and paste it into the second one. You do not need an IP address or a port, and you do not have to touch the router.

Can I share a calendar with family or a team?

Yes. People you have linked under “Our PCs” can share a calendar board. Entries are stored on the members’ own machines and are not kept on our servers. Your personal calendar and diary are excluded from sharing at the code level, so they cannot cross by accident.

Trust & openness

Is IdleLink open source?

No. The source is not public. We would rather state that plainly here than have you discover it after installing. If auditable source is a requirement for you, this is not the right tool yet.

Who makes this?

H&G Partners Co., Ltd., a company registered in South Korea (business registration 466-86-01862). It is a very small operation — one person building it with a lot of automation, which is also why Windows came first and macOS is not ready yet.

What happens to my data if the company disappears?

Your files stay where they already are, on your own PCs, and nothing has to be retrieved from us. PCs on the same network keep working with each other. Connections that reach across different networks depend on a coordinator to introduce the two sides, so that part would stop — we would rather be precise about this than claim more than is true.

Security & privacy

Do my files pass through your servers?

The contents of files, remote screens and messages are not stored on our servers. They move directly between your PCs where the networks allow it. When two networks refuse a direct connection, an encrypted relay carries the bytes through without retaining them.

Can somebody watch my screen without me knowing?

No. A remote session starts only when you approve it at that moment, and while it is running a red banner stays on your screen. There is no path in that skips the approval.

Does it work without internet?

On one router — the same home or office — PCs keep reaching each other even when the line is down. There is also a mode you can switch on that keeps everything inside that network with nothing going out at all.

How is a guest different from a family member?

They are separate places, not one permission list. A guest link is read-only and expires by itself; someone linked as “Our PCs” stays linked, still has to approve each remote session, and only sees the folders you opened. What you open to one is not visible to the other.

PCs & platforms

What does it run on?

Windows 10 and Windows 11, 64-bit.

What about macOS and Linux?

Not yet. With a team this size, doing one platform properly beat doing three of them badly. We will say more once Windows is where it should be.

Will an old, slow PC work?

Yes — and it is often the most useful machine in the group, because a slow PC still has a large disk. Heavy jobs are handed to whichever machine can actually do them.

If something goes wrong

It will not start, or it sits on “connecting”.

Right-click the IdleLink icon in the system tray, quit, and start it again. Right after a fresh install this often clears on its own once it has finished preparing.

Can I uninstall and reinstall?

Yes. Install again and sign in with the same account. Your files are on your own PC either way.

My question is not here.

Write to [email protected]. A person reads it and answers.

New to it? The features page walks through what it actually does.